• Just understanding what someone says is rarely enough, and it can cause problems in the negociation process. People should accept the importance of spending time establishing relationships
• Youngerworkers—having seen their parents endure layoffs [licenciements] and 60-hour workweeks— are opting to approach their jobs in an entirely different way.
• Youngerworkers—having seen their parents endure layoffs [licenciements] and 60-hour workweeks— are opting to approach their jobs in an entirely different way.