Une approche pour déployer ITIL sur Gantthead
MOperto- Admin
- Nombre de messages : 328
Age : 63
Centre(s) d'intérêt dans le PM : PMO, Portfolio Management, Internation Projects, IT Projects, Leadership
Date d'inscription : 05/12/2006
- Message n°1
SITE WEB AVEC NEWS SUR ITIL
MOperto- Admin
- Nombre de messages : 328
Age : 63
Centre(s) d'intérêt dans le PM : PMO, Portfolio Management, Internation Projects, IT Projects, Leadership
Date d'inscription : 05/12/2006
- Message n°2
Une approche pour déployer ITIL sur Gantthead
Un papier intéressant à récupérer sur le site Gantthead sur comment appliquer les méthodes de management de projet au déploiement de ITIL dans votre organisation.
http://www.gantthead.com/redirect/clickCount.cfm?ID=235030
So exactly where is the beginning and where is the end of an IT Service Management (ITSM) project?
There may be many beginnings and many ends in implementing ITSM—depending on your approach. Implementing ITSM in any organization can be a daunting task at first glance. But once you understand that it can be done as a series of projects rather than just one big one, and when you combine the application of sound project management techniques, as defined in the Project Management Body of Knowledge (PMBOK®) from the Project Management Institute (PMI), with the power of the best practices for the key process areas and functions within the IT Infrastructure Library™ (ITIL), it will seem far less daunting.
http://www.gantthead.com/redirect/clickCount.cfm?ID=235030
So exactly where is the beginning and where is the end of an IT Service Management (ITSM) project?
There may be many beginnings and many ends in implementing ITSM—depending on your approach. Implementing ITSM in any organization can be a daunting task at first glance. But once you understand that it can be done as a series of projects rather than just one big one, and when you combine the application of sound project management techniques, as defined in the Project Management Body of Knowledge (PMBOK®) from the Project Management Institute (PMI), with the power of the best practices for the key process areas and functions within the IT Infrastructure Library™ (ITIL), it will seem far less daunting.
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